Trust Bank Ltd. এর নিয়োগ বিজ্ঞপ্তি।
Call Center Agent
Key Points : Provide personalized customer service by responding to the needs of the customers.
Job Context : Call Center.
Job Description / Responsibility :
- Receive inbound calls courteously.
- Evaluate problems of the customers and provide logical and lasting solutions.
- Generate customer interest in the services or products offered by the company.
- Provide personalized customer service by responding to the needs of the customers.
- Ensure feedback from the customer to further improve the customer services.
- Manage and update customer databases with the status of each customer.
- Build customer loyalty by follow-up of customer calls.
Job Nature : Contractual
Educational Requirements : Bachelor/ Honours Degree
Job Requirements :
- Must have soothing voice quality.
- Must have the ability to handle various types of customer.
- Telco/ Bank/ Other MFS work experience will be preferable.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per company policy.
Application Deadline : Aug 31, 2017
Territory Value Chain Agent
Key Points : Assist in Door to Door (D2D) sales and opening of Mobile Banking accounts.
Job Context : Mobile Banking
Job Description / Responsibility :
- Create, maintain and increase paypoint agent.
- Monitor, follow-up CMDSS with OD system performance of Mobile Banking Agents/ Dealer/ Distributor and recover outstanding OD.
- Value Chain Support of Mobile Banking Distribution channel.
- Assist in Door to Door (D2D) sales and opening of Mobile Banking accounts.
- Hunting and managing Merchant, Corporate and SME clients.
- Participate in fairs and campaigns for the 'Promotional activity'.
- Deliver services to the customer as and when required.
- Prepare monthly feedback based on pay point visit report.
- Conduct Paypoint training & Monitor Paypoint for proper service delivery.
Job Nature : Contractual
Educational Requirements : Graduate from any discipline
Experience Requirements : At least 1 year(s)
Job Requirements :
- Minimum 01 year of experience in Sales & Distribution Management
- Work experience in Telco/ Other MFS sector will be added advantage.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per policy.
Application Deadline : Aug 31, 2017
Area Value Chain Officer
Key Points : Ensure that the target set by the regional manager is achieved by the TVCA and regional Agent.
Job Context : Mobile Banking Division
Job Description / Responsibility :
- Monitor the performance of TVCA and Paypoint Agent in the assigned area.
- Define, hunt and follow up target customers' groups such as educational Institute, Market, Merchant etc.
- Proper execution of activation program of Distributor and Agent.
- Ensure that the target set by the regional manager is achieved by the TVCA and regional Agent.
- Provide information to the Distribution channel with product and other news.
- Play pivotal role between Regional Sales Assistant Manager and Territory Value Chain Agent.
- Training and technical support for Distribution channel.
- Update Policy & Guideline to the value chain.
- Maintaining Trade marketing log and courier management.
Job Nature : Contractual
Educational Requirements :
- Minimum Graduate
- BBA/ MBA, major in Marketing will be added advantage.
Experience Requirements : At least 2 year(s)
Job Requirements :
- Minimum 02 years of experience in Sales & Distribution Management.
- Work experience in Telco/ Other MFS sector will be an added advantage.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per policy.
Application Deadline : Aug 31, 2017
Regional Sales Assistant Manager
Key Points : Active involvement in business session with channel partners and Concern Personnel to capitalize opportunities & minimize the operational gap.
Job Context : Mobile Banking
Job Description / Responsibility :
- Prepare, Monitor & Follow up business plan & activity strategy for the Region.
- Achieve numeric reach (strike Rate) daily, monthly, quarterly & yearly acquisition and Business target of given Region.
- Identify potential Distributors/ Channel partners to be appointed at prospective places as per TBL standard.
- Plan & Executive trade activities to promote TBL mobile banking products & features.
- Active involvement in business session with channel partners and Concern Personnel to capitalize opportunities & minimize the operational gap.
- Identify distribution gap of the area and build sustainable trade relationship with channel partners and establish control over trade.
- Monitor & support customer service activities within the distribution area.
- Monitor & follow up all sales promotions & campaign to bring effective result.
- Ensure compliance across the value chain with proper documentation.
- Facilitate training for the value chain members.
Job Nature : Contractual
Educational Requirements :
- Minimum Graduate
- BBA/ MBA, major in Marketing will be added advantage.
Experience Requirements: At least 4 year(s)
Job Requirements :
- Minimum 4 years of experience in Sales & Distribution Management.
- Work experience in Telco/ Other MFS sector will be added advantage.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per policy.
Application Deadline : Aug 31, 2017
Relationship Officer
Key Points : Take responsibility to achieve target as allocated.
Job Context : SME & Agriculture
Job Description / Responsibility :
- * Ability to sell Bank's SME loan products.
- * Target oriented and willing to work under challenging environment.
- * Service and business oriented having past track record.
- * Knowledge and understanding of business and ability to assess it.
- * Market penetration capability under competitive environment.
Job Nature : Contractual
Educational Requirements :
- Minimum Graduate in any discipline.
- Preferably in Business Studies.
Experience Requirements :
- At least 1 year(s)
- The applicants should have experience in the following area(s):
Retail Banking, SME Banking, CARDS (Credit/Debit), Customer Relation
Job Requirements :
- * Have experience of working as DSR at any Bank or Financial Institutions for 1-3 years.
- * Basic Knowledge of operating computer.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per policy
Application Deadline : Aug 31, 2017
Manager - SME Business Processing Department
Key Points : Experience in Credit Risk Management & Loan Processing.
Job Context : SME & Agriculture
Job Description / Responsibility :
- Assessment of credit proposals within the ambit of Banks Policies & Procedures as well as Central Bank's Policy Guidelines and disposal thereof within the shortest possible time.
- Provide guidance to DSRs in marketing, loan selling, information collection, credit analysis and documentation.
- Ensure prompt delivery of loan proposals with quality risk management.
- Find out the scope of improvement to achieve the team business target.
- Introduce risk management strategies in line with Banks policy guidelines.
- Provide timely feedback to supervisor.
- Monitor and encourage the subordinates to enhance the service quality & job involvement.
Job Nature : Full-time
Educational Requirements : Minimum Graduation
Experience Requirements :
- At least 3 year(s)
- The applicants should have experience in the following area(s):
SME Banking, CARDS (Credit/Debit), Credit Risk Analysis, Business/Product Development, Market Development (Banking), Relationship
Job Requirements :
- Have 3-4 years of experience in Asset Marketing
- Working experience as DSR previously in Banks will be an added advantage
- Experience in Credit Risk Management & Loan Processing.
- Business focus attitude; Ability to work under pressure and effective time management to meet the deadline.
- Good computing & communications skills.
- Understanding of Financial Statements, Cash Flows, CRG and FSS etc.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per policy.
Application Deadline : Aug 31, 2017
Direct Sales Representative
Key Points : Nurturing relationship with existing and new clients by ensuring proper services and ensure continuous business growth.
Job Context : Retail Banking
Job Description / Responsibility :
- Ability to sell Banking products.
- Participating on target based marketing activities of liability products.
- Nurturing relationship with existing and new clients by ensuring proper services and ensure continuous business growth.
- Find and visit potential customers.
- Take responsibility to achieve target as allocated.
- Candidates must be business oriented.
Job Nature : Contractual
Educational Requirements :
- Minimum graduation with 2nd Division or CGPA 2.00 on a scale of 4.00.
- Minimum 2nd Division or 2.5 on a scale of 5.00 in SSC and HSC.
- Only one 3rd class may be considered throughout the academic year.
Job Requirements :
- Age 22 to 30 year(s)
- Exceptional Communication and presentation skills.
- Age limit: 30 years for fresh entrants.
Job Location : Anywhere in Bangladesh
Salary Range : Negotiable
Other Benefits : As per company policy.
Application Deadline : Aug 31, 2017
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