Sales Associate

You will directly assist customers, process transactions, help merchandise the sales floor, and play a vital role in making our retail experience a positive one. Top notch customer service skills are a must, as is the ability to learn product knowledge quickly and thrive in a fast-paced environment.   RESPONSIBILITIES: Welcome and greet customers as they enter the store Offer help and provide direct assistance to customers Provide in-depth product knowledge including features, benefits, and overall value Answer customer questions and concerns Attend to unique and individual shopping needs of each customer Cross-sell and encourage beneficial product add-ons Upsell when appropriate; promote current sales, promotions, coupon deals, etc. Explain store-member benefits and encourage customers to sign up Process purchases, returns, and exchanges Handle customer complains in a calm and professional manner Report anything unusual, or any major incidents, to management Help organize backstock and perform inventory counts Process newly received shipments Organize and replenish front stock and help merchandize store Maintain a clean and tidy work and retail space Be enthusiastic and informative about all products Help create a positive environment in which to shop and buy Take direction from and report to assigned supervisor Work as a team to achieve sales goals

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