Top Remote Companies Hiring in USA for Customer Success 2026

Customer Success (CS) is the heartbeat of the modern SaaS industry in America. If you are looking to advance your career, it is crucial to know the **top remote companies hiring in USA for customer success 2026**. This year, tech firms are specifically looking for professionals who are adept at remote collaboration tools and CRM software. Our latest report highlights the top organizations, their hiring criteria, and the perks they offer. **(Job Circular)** • Salary to commensurate with experience: $137,000 - $170,000 Whip Media is the leading SaaS platform transforming how the world’s largest media and entertainment companies manage, distribute, and monetize content across the global streaming supply chain. Our flagship product, Helix, is an AI-native platform built to radically optimize content operations empowering data-driven decisions that maximize revenue, streamline distribution, and scale profitable strategies. Trusted by top studios, networks, and streaming platforms, we’re redefining the business of content through innovation, collaboration, and a culture that values impact just as much as fun. If you’re ready to shape the future of entertainment at the intersection of media and technology, join us. * **Position:** Customer Success Manager (Full-Time) * **Company:** Whip Networks, Inc. * **Location:** Remote (USA) * **Key Responsibilities:** Managing client relationships, ensuring product adoption, and conducting monthly success reviews. * ** Qualifications: • Must reside in New York City. This role is expected to be on clients’ sites 3-4 days per week. • 5+ years of experience in a Customer Success, Account Management, or related client-facing role within a SaaS company. Media and entertainment industry experience is a plus. • Proven ability to build strong, long-lasting relationships with enterprise clients and drive measurable business impact. • Exceptional communication, presentation, and interpersonal skills, with the ability to effectively communicate complex technical and business concepts to diverse audiences. • Strong analytical and problem-solving skills, with the ability to interpret data and translate it into actionable insights for clients. • Ability to manage multiple high-value clients and complex projects simultaneously in a dynamic environment. • A deep passion for the media and entertainment industry and a genuine commitment to client success. . * **Apply Here:** https://www.indeed.com/viewjob?jk=1c120080c9e9cae4&from=shareddesktop_copy